Part 2 completes the countdown of the Top-12 cognitive heuristics. We analyze each to discover their advantages, the decision-making risks they pose, and the strategies we can use to overcome those risks. The big question, of course, is how do humans move from thought to action? What gives us the confidence to stick with our decisions? This natural process, called “Dominance Structuring,” leads us to lock-into our choices. Being confident in well-made choices is a good thing. But being stubborn or locking-in too soon can both lead to problems. Learn the many decision optimization strategies Part 2 offers for all the phases of dominance structuring.

Deep Dives are short courses that focus on a specific aspect of human problem-solving and decision-making. Each Deep Dive includes real-world examples, detailed clarifications of key concepts. Questions and their answers reinforce central ideas. Reflective exercises deepen understanding of how you can apply lessons learned to your life and work.

There are two parts to this Deep Dive into human decision-making. Be sure to complete both to learn all the ways we you can optimize your decision-making. When you complete a Deep Dive, you will see your Results Report. It includes detailed on-screen personal feedback and a summary of key ideas you can download.